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When will my order be delivered?

Delivery Information

If you have a query or need help tracking your order, please call 0800 772 0904 and we will do our best to assist you.

Deliveries within the UK 

All items ordered within the UK are delivered using Royal Mail, Hermes or DPD standard tracked service for £1.99 (or free shipping) and should be received within 2/5 days of dispatch.

Express delivery service is £6.95 - goods should be received within 1/2 days of dispatch. All goods purchased before 2pm, Monday - Friday will be dispatched at 5pm that same day. Orders placed after 2pm will leave at 5pm the following day. Orders placed on Friday after 2pm will be dispatched on Monday.

Available delivery options are displayed during the checkout process.

Deliveries within Ireland and Europe

Items ordered from Europe are sent tracked using Royal Mail International Tracked and Signed (Europe).

Royal Mail International Tracked and Signed (Europe) should be delivered within 3 - 7 days.

The price is calculated on weight and is based on a sliding scale starting at £7.99. The shipping cost will be calculated and displayed at checkout.

All goods purchased before 2pm, Monday - Friday will be dispatched at 5pm that same day. Orders placed after 2pm will leave at 5pm the following day. Orders placed on Friday after 2pm will be dispatched on Monday.

Deliveries to America, Asia and the Rest of the World

Items ordered from Asia, South America, Caribbean and the rest of the world are sent using Royal Mail International Tracked and Signed (World).

Royal Mail International Tracked and Signed (World) should be delivered within 7 - 10 days starting at £12.99

All goods purchased before 2pm, Monday - Friday will be dispatched at 5pm that same day. Orders placed after 2pm will leave at 5pm the following day. Orders placed on Friday after 2pm will be dispatched on Monday.

IMPORTANT - If the courier company has issued a delivered status on the package tracking information the the parcel is agreed to be delivered by both parties. CBDSupermarket is not responsible for "delivered" parcels that can not be found by the customer, in this case the customer must contact the courier company directly to confirm the delivery location.

 

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